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Corporate Governance

The corporate culture of honesty and integrity is a foundation for a company’s sustainable management.

Ethical Management

An enterprise culture of integrity and honesty forms the foundation for sustainable business operations. Getac Technology Corporation (hereinafter referred to as Getac or the Company) adheres to relevant laws and regulations, establishing robust corporate governance and risk control mechanisms while promoting a culture of integrity. Employees are required to implement these principles in internal management and business activities, eliminating unethical behaviors and creating an environment conducive to sustainable development.

In addition to creating a sincere and honest corporate culture, Getac complies with external laws and regulations and establishes internal systems to ensure that Getac employees operate by the highest level of ethical standards. The company strictly prohibits employees from making illegal political donations in exchange for commercial gains or business advantages. As for laws and regulations, Getac complies with the Corporate Governance Best Practice Principles to be a law-abiding corporate citizen. The company formulated the Ethical Management Best Practice Principles and the Code of Ethical Conduct for Directors and Supervisors to act as the business ethics and ethical management standards, and require all directors, supervisors, and employees to abide by these standards.

Getac Technology Corporation’s parent company, Getac Holdings Corporation’s Ethical Management Best Practice Principles is applicable to directors, managers, employees, appointees, and individuals with substantial control. To uphold the principles of integrity, Getac includes clauses on integrity, professional conduct, and conflict of interest in employment contracts. The employee code of conduct explicitly prohibits corruption, theft, abuse of power, bribery, and other unethical behaviors that harm the company’s interests. Employees involved in specific projects are required to sign confidentiality agreements. Any violations, once verified, are addressed in accordance with the “Employee Reward and Disciplinary Measures.” For severe violations, the company may terminate the employment contract without prior notice and pursue legal action for any criminal liabilities, as well as compensation for related losses.

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Irregular Business Conduct Reporting Channel and Whistleblower System

To reinforce our company’s commitment to human rights and due diligence, according to the 2022 revised “Guidelines Governing the Reporting of Corruption and Malpractices” by the parent company, Getac Holdings. This revision expands the scope of whistleblower acceptance to include clients, suppliers, partners, and other stakeholders engaged in business dealings. The regulations specifically outline confidentiality measures during the investigation process and mechanisms for protecting whistleblowers. The company treats whistleblower reports with sensitivity and caution. For each case, we enter into a Unilateral Confidentiality Agreement with the whistleblower to protect their information. Upon conclusion of the case, we provide a questionnaire for whistleblowers to ensure their rights and confidential information are safeguarded. All reports, transcripts, or related materials are handled confidentially and securely stored. Unauthorized disclosure is subject to disciplinary action under company policies. Additionally, the company ensures the safety of whistleblowers and takes legal action against anyone threatening, intimidating, or engaging in unlawful acts against them.

Getac has established a whistleblower system for internal and external stakeholders to provide feedback or report violations anonymously regarding breaches of professional ethics. Details of the whistleblower system are available on Getac official website, procurement contracts, and the “Guidelines Governing the Reporting of Corruption and Malpractices”. Promotion of the whistleblower system is also included in anti-corruption and anti-money laundering training courses. According to regulations, each reported case is categorized as significant or general based on the anticipated loss amount, with internal personnel receiving a bonus of NT$200,000 for significant cases and 5% of the loss amount for general cases upon successful investigation.

Irregular Business Conduct Reporting Contact
Head of Auditing Office
[email protected]

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Regulatory compliance

Getac strictly abides by regulatory laws relating to corporate governance and integrity management, environmental protection, and labor human rights to implement civic and law-related education within the organization. There were no incidents of the following violations in 2023:

Major penalties for environmental protection and related disputes.

Significant penalties or non-monetary sanction due to the legal violation.

Product or service in violation of consumer health and safety laws and principles.

Product or service in violation of information or labeling laws and principles.

Significant fines for violating the relevant laws and decrees related to provide or use the products or services.

Marketing activities (including advertising, promotion, and sponsorships) in violation of relevant laws and principles.

Violation of anti-competitive behaviors, anti-trust and anti-monopoly laws and regulations.

Sustainable Development Goals

Getac Responds To SDGs

Focus on the four goals and continue to create long-term value

Getac Technology Corporation (hereinafter referred to as Getac or the Company) responds to the UN SDGs by aligning its sustainable actions based on industry attributes, core capabilities, practical resources, and stakeholder expectations. The company focuses on Goals 8 (economic growth), 9 (industry innovation), 12 (sustainable consumption and production), and 4 (quality education) as its long-term sustainability directions.


Our approach includes:
• Public Good Initiatives: Parent company, Getac Holdings Corporation’s (hereinafter referred to as Getac Holdings) Social Charity Fund for charitable donations and leveraging technology to enhance rural education.
• Corporate Initiatives: Organizing the “Y.S Award” to provide youth with platforms for creativity and internship opportunities. Getac Holdings also focuses on R&D in core technologies to drive process innovation, improve energy efficiency, and promote the adoption of environmentally friendly materials.

Additionally, Getac aims to create high-value industries, enhance company value, generate more job opportunities, and foster an environment of continuous learning and innovation. The company also influences its supply chain partners to prioritize human rights and environmental protection, leveraging its role as a corporate citizen through communication and encouragement.

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Responsible consumption and production logo

Unlimited Learning Possibilities Through The Combination Of Physical And Digital Approaches And Resource

  • Process water recycling rate reached 98.1% in 2023.
  • Recycled material incorporation rate was 61% in 2023.
  • NT$34.39 million was invested in 35 energy-saving and carbon-reduction projects, resulting in savings of 3,418 gigajoules of energy and reducing carbon dioxide emissions by 2,412 metric tons equivalent. This also saved NT$6.46 million in energy costs in 2023.
Decent work and economic growth

Encouragement Of Talent Innovation Diversity And Equality As The Best Catalyst

  • Enhancing employee capabilities – Providing diverse training courses to enhance skills. In 2023, the average employee received 78.65 hours of training.
  • Optimizing recruitment channels for persons with disabilities to promote social inclusion. In 2023, a total of 15 disabled employees were hired.
  • Providing a streamlined process for rehiring retired employees. In 2023, a total of 25 retired employees were rehired.
Industry, innovation and infrastructure logo

Utilization Of Core Technologies
Continued development of low carbon product and technology

  • Incorporating the concept of sustainability into product research and development as well as technological innovation, we aim to develop environmentally friendly materials, such as PCR (Post-consumer recycle resin), which is a type of recycled plastic. Additionally, we aim to increase the proportion of recyclable materials used in computer product casings.
Quality education logo

Constant Recycling Of Resources To Achieve Maximum Benefits Is Our Core Sustainability Goal

  • Supporting continuous education for children in remote and underprivileged areas: Taiwan Hope Children Care and Development Association.
  • Donating to Support Vulnerable Groups: Father Yung-Nien Catholic Social Welfare Foundation, Quaker Hui Long Center for Underprivileged Familie, Mennonite Hualien Dawn Care Home.
  • Industry-academia collaboration for generational empowerment: Co-organizing the Y.S Award, now in its 21st year.
ESG Performance Highlights above have been consolidated from parent company, Getac Holdings Corporation and its eight subsidiaries.

identification of stakeholders

Stakeholder opinions are a critical foundation for Getac’s progress. Besides ensuring timely communication and response by each department within their responsibilities to maintain smooth channels for opinions, Getac Technology Corporation’s parent company, Getac Holdings Corporation’s Sustainability Development Committee Chair convenes all committee members annually to identify stakeholders following the AA1000 Stakeholder Engagement Standard.

The stakeholders, ranked from highest to lowest, are customers, employees, suppliers, shareholders, government agencies, external rating agencies, media, and banks, with external rating agencies being a new addition compared to 2022.

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Identification of Material Topics

Getac Technology Corporation’s parent company, Getac Holdings Corporation (hereinafter referred to as Getac Holdings) annually engages in dialogue and negotiation with stakeholders to gather significant issues. Through an identification process, the company discerns sustainability issues impacting operations, finances, and stakeholders. Based on this assessment, it formulates sustainable development plans and goals. In 2023, the company identified 21 sustainability issues aligning with 14 GRI material topics and one customized topic, including newly added topics such as non-discrimination and energy (refer to page 18 for material topic list and topic boundaries compared to 2022). Following the PDCA management cycle, it proposes responses to each issue to mitigate negative impacts and enhance positive potentials, meeting stakeholder expectations and generating positive corporate outcomes.

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Corporate Governance

Stakeholder Communications

Getac establish a systematic daily communication channel to engage with stakeholders and ensure that their perspectives on sustainability issues, both positive impacts and negative consequences, are fully considered throughout our sustainability initiatives. We constantly review and adjust our actions, maintaining timeliness in responding to stakeholders’ concerns, to ensure that we uphold our commitment to sustainable responsibility.

Getac’ Response Methods

  • Customer service section on corporate website (immediately)
  • Sales contract & Non-disclosure agreement (immediately)
  • Telephone customer service hotline (immediately)
  • Channel partner conference (periodically)
  • Consumer service mailbox (immediately)
  • Customer satisfaction survey

Communication and Response

  • In 2023, Getac Holding’s ignificant subsidiaries conducted at least one customer satisfaction survey, achieving a response rate of 98.99%. The average customer satisfaction score was 93.58 points.

Communication Channels

Customer Service Global Customer Service Center
Lawrence Sung
Email：[email protected]

Getac’s Response Methods

  • Supplier visit (immediately)
  • Supplier procurement contract (immediately)
  • Supplier audit (annually)
  • Supplier query mailbox (immediately)
  • Supplier Conference (periodically)

Communication and Response

  • We conduct an annual ESG self-assessment questionnaire for suppliers, achieving a response rate of 98.8% in 2023.
  • A total of 171 suppliers participated in the 2023 stakeholder sustainability issues impact and influence questionnaire, with a 100% response rate.
  • The proportion of global local procurement was 67.4% in 2023.

Communication Channels

Vendor Relations Purchasing Center 

Email：[email protected] 

Getac’s Response Methods

  • Performance appraisal (annually)
  • Internal announcement (immediately)
  • Employee meeting (annually)
  • Labor management meeting/supervisor meeting/training (periodically)
  • Education & Training (periodically)
  • Employee consultation hotline (immediately)

Communication and Response

  • In 2023, a total of Getac Holding’s seven subsidiaries conducted Employee Satisfaction Surveys, achieving an average response rate of 99.32% and an average satisfaction score of 87.5 points.

Communication Channels

Employee consultation mailbox 

Corporate Sustainability Organization Development Center 

Andy Lin 

[email protected] 

Getac’s Response Methods

  • Shareholders’ meeting/ investor conference (annually)
  • One-on-One Investor Meetings
  • Corporate website (immediately)
  • Market observation post system (immediately)
  • Investor query mailbox / hotline (immediately)

Communication and Response

  • In 2023, Getac Holding hosted 3 IR Conference and 26 physical/online meetings with institutional investors.
  • Getac Holding participated in ESG sustainability assessments such as S&P ESG, FTSE ESG, and Sustainalytics.

Communication Channels

Investor query mailbox/ Hotline 

Irene Sun 

Corporate Relations Office 

[email protected] 

Getac’s Response Methods

  • News releases (immediately)
  • Press conferences (periodically)
  • Spokesperson interviews (immediately)
  • Posting of information on the corporate website (immediately)
  • Line App Media Group (Immediately)

Communication and Response

  • In 2023, a total of 28 press releases were issued in Taiwan, resulting in over 957 instances of exposure in Taiwan media.

Communication Channels

Acting spokesperson of Getac 

Irene Sun 

[email protected] 

Getac’s Response Methods

  • Official documents (immediately)
  • Regulatory meetings and training
  • Seminars(periodically)

Communication and Response

  • In the 10th Corporate Governance Evaluation, Getac Hodlings ranked in the top 6-20% among listed companies.
  • Getac Technology participated in the Ministry of Economic Affairs’ Industrial Bureau’s “Low-Carbon Transformation Promotion Project for the Electronics and Information Industry.”

Communication Channels

Government contact mailbox 

Legal Affairs 

Oliver Chu 

[email protected] 

Getac’s Response Methods

  • Daily business transactions (realtime)
  • Annual credit limit renewal and extension (annually)
  • Regular review of company bank account (irregular)
  • Participation in seminars and briefings organized by banks (irregular)
  • Arrangement of meetings between both parties based on business needs (irregular)

Communication and Response

  • Getac Technology have undertaken sustainable development fixed deposits with Far Eastern International Bank, contributing to sustainability efforts through support for green financial products

Getac’s Response Methods

  • Market research agency surveys (ad hoc)
  • Participation in briefings for various awards(regular/ad hoc)
  • Responses to surveys for various awards or research (regular/ad hoc)

Communication and Response

  • Getac Technology received the ‘Best Companies to Work for in Asia’ by HR Asia for the third time.
  • The Getac brand was named a global leader in IDC MarketScape’s evaluations for rugged mobile devices, rugged tablets, and personal computers.