GETAC. Built Rugged.
Built for demanding environments and designed for dedicated professionals, you can rely on Getac.
Vision
The Getac Vision
Our vision is to create and deliver extraordinary customer value and experience.
Mission
The Getac Mission
Our mission is to provide superior solutions and services that will help our customers increase their productivity and efficiency, reduce downtime, and optimize their total cost of ownership.
Milestones
The Getac Story
Getac is a global leader in rugged mobile technology and intelligent video solutions, including laptops, tablets, software, body-worn cameras, in-car video, interview rooms, and evidence management software. Getac’s solutions and services enable the vital work done by frontline workers operating in the world’s most challenging environments.
Today, Getac serves customers in over 100 countries spanning the defense, public safety, ambulance, fire & rescue, utilities, automotive, natural resources, manufacturing, transport, and logistics industries.
Here are a few of the milestones in our story.
1989
Getac is created through a joint venture between General Electric Aerospace and the MiTAC-Synnex group to design, manufacture and supply rugged electronics for the defense industry.
2006
Getac institutes green product production initiative at all manufacturing plants.
2007
Getac begins offering own-brand solutions.
2010
Getac introduces Bumper-to-Bumper warranty, a first in the rugged industry.
2014
Getac launches mobile video solutions, providing industry-leading solutions for law enforcement and security personnel in the field.
2019
Getac introduces Getac Select® Solutions to provide customized solutions for specialized industry applications.
Present day
Getac continues innovating at the leading edge of rugged computing and video solutions, introducing best-in-class solutions and expanding its industry-leading warranty and customer service.
Where we operate
the getac network
Frontline workers on every continent need rugged reliable solutions, so that’s where you’ll find us. Together with our 24 service partners, we have a footprint that covers over 100 countries across the globe.
Getac House, Stafford Park 12,
Telford, Shropshire, TF3 3BJ, UK
Kanzlerstrasse 4
40472 Dusseldorf
Germany
16, avenue du Québec
Bâtiment Magnolia
91140 Villebon sur Yvette
France
Service Partner
Palazzo Cassiopea 3 – Centro Direzionale Colleoni
Via Paracelso 26,
20864 – Agrate Brianza (MB)
Italy
Service Partner
Service Partner
Service Partner
Service Partner
Service Partner
Service Partner
3600 West American Blvd, Suite 460 Minneapolis,
MN 55431, USA
15495 Sand Canyon Rd., Suite 350
Irvine, CA 92618 USA
Service Partner
Service Partner
Service Partner
Service Partner
Service Partner
Jiagongqu Building, No.300 1st Avenue,
Jiagongqu Dist. Kunshan, Jiangsu, China
(Export Processing Zone)
2F, No.213, Jiangchang Third Road, Zhabei District,
Shanghai, China
Room 2606 No. 8 Bei san huan East Road,
Chaoyang District, Beijing
China
Service Partner
Service Partner
5F., Building A, No. 209,
Sec. 1, Nangang Rd.,
Nangang Dist., Taipei City,
115018, Taiwan, R.O.C.
Service Partner
Service Partner
Service Partner
Service Partner
Service Partner
Service Partner
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Customer Insights
We are eager to listen, and value your insights. With an understanding of your obstacles, opportunities, and successes, we take a holistic view of your business and industry, anticipate your needs, and explore possibilities to increase your productivity you may not have considered. At our core, we believe the best partnerships are grounded in proactivity.
Innovation
Our team strives to provide you with the best possible, comprehensive solution, not just through our technology, but throughout every step of our partnership. From industry-tailored solutions to professional after-sales service, Getac constantly evolves and improves upon customers’ journeys and returns on investment. We bring new and sustainable ideas to the table so you can lead the way in your industry.
Trust
We are dedicated to your goals and have your best interests in mind. We pursue excellence in delivering products, solutions, services, quality, and value to you, not simply through a single act but through every countless detail. We go above and beyond, because when national security is at stake, lives are on the line, repairs must hold, and trust is placed in you, we strive to be worthy of the same reliance.
Getac by design
Engineering excellence
Our customers operate in the harshest environments imaginable, so we engineer our products to military standards. Heat, cold, water, dust. If you can take it, so can we.
Revolutionary
We are innovating across the board, from screen design, to battery design, to power efficiency, to ergonomics, to user experience, to our industry-leading warranty. All are driven by our desire to solve the problems faced by frontline and emergency workers.
Manufacturing accuracy
Getac manufactures rugged computers down to the chassis itself. Our expertise in magnesium alloy and impact resistant polymer manufacturing allows us to build a rugged computer that can withstand 6-foot drops, bumps, and other impacts while operating.
GETAC BY DESIGN
Getac have a wealth of experience in creating cutting-edge/innovative solutions, enabling rapid response to customer needs in the most challenging environments.
Engineering Excellence
Getac’s customers work in demanding environments, and it’s the reason we engineer products to military grade standards. Built to withstand heat, cold, water and dust, if you can take it, so can Getac devices.
Every device we manufacture is not only robust, but incredibly reliable. Advanced power management, dual batteries for extended life, and durable, easy-to-read displays, we have it covered. This unrelenting commitment to engineering excellence sets Getac apart in the industry.
Military-Grade Standards
All Getac devices are engineered to exceed military standards, outperforming in the most challenging conditions, from sub-zero temperatures to extreme heat, heavy rain, suffocating dust – rest assured, Getac products get the job done.
Rugged Expertise
Getac devices are designed to thrive in tough environments and are born from a dedication to push the boundaries of durability. We use an internationally recognized, independent research, engineering, and evaluation laboratory to certify that our devices meet the MIL-STD-810H, MIL-STD-461G and IP ratings.
Built To Conquer Challenges
We have an extensive range of products and solutions, built to exceptional standards and guaranteed to perform in the most demanding conditions. Getac devices don’t just survive, but thrive in the face of adversity.
Revolutionary
We are continually innovating and developing solutions that overcome the daily challenges faced by frontline and emergency workers. From better screen design and improved battery life, to an enhanced user experience and industry-leading warranty, we strive to be at the forefront of technological advancement, revolutionizing the industry.
User-Centred Design
Ergonomic and great to hold, Getac devices are also highly efficient to operate. The hardware and software design, integration with multimedia, UI and UX, culminate in an exceptional user experience. Continuous field testing and feedback gathered from frontline emergency workers help us to refine designs and create industry-leading products.
Screen Design – better, brighter, stronger touchscreens
- LumiBond
- Capacitive Touchscreen
- FHD LCD Display
- Optimized Screen Brightness
Battery Design – endurance counts
- Hot swappable batteries without powering down
- High-capacity batteries for extended battery life
Industry-leading warranty – beyond expectations
- 36 Month Warranty, Bumper-to-Bumper*Fully rugged products.
- Self-Maintainer*Applicable for USA, Europe, Australia, and Mexico.
- Accessory Warranty(including batteries)
- 36 Month Warranty*Semi rugged products.
- Getac Service System (GSS)
Manufacturing Efficiency
We manufacture rugged computers down to the chassis itself. Industry leading expertise in magnesium alloy and impact resistant polymer manufacturing means we can build devices that can withstand 6-foot drops, bumps, knocks and scrapes that can happen during day-to-day operations.
There are three integral parts to the manufacture and lifecycle of Getac rugged computing products: systematic and rigorous design, vertical integration, and factory automation. Every Getac device is built to operate reliably in demanding environments and conditions.
Systematic and Rigorous Testing
When it comes to manufacturing, rigorous testing occurs at all stages of product development, ensuring Getac rugged computing devices perform flawlessly out in the field.
Drop Test
Dust and Water Test
Vibration Test
Durability Test
Vertical Integration
Vertical integration gives Getac engineering teams direct control and oversight over every facet of the manufacturing process. From the selection of raw materials to the final assembly of each component, it ensures the quality, accuracy, and precision of every device.
Vision
Precision at every stage
In-house quality control and inspection procedures, bolstered by state-of-the-art metrology tools, ensure that each component and assembly meet stringent dimensional and geometric requirements.
Mission
Complete flexibility, customizing individual needs
Getac’s flexible approach and tailored solutions empower diverse industries to thrive in an ever-evolving landscape.
Factory Automation
The cutting-edge devices we manufacture are equipped with advanced networking features, ensuring seamless and reliable communication with components of the automation ecosystem. Mobile workstations effortlessly handle resource-intensive tasks, so that complex automation processes can be handled smoothly, efficiently, and safely.
Getac Select rugged solutions provide the industry with a vital link in the chain of reliable factory automation solutions and with the advent of advanced technologies such as AI (Artificial intelligence), ML (Machine learning), IIoT (Industrial Internet of Things), and robotics, we continue to redefine the manufacturing landscape.
Benefits of Factory Automation
Efficiency
Reduce labor costs while raising output
Quality
Increase yield rate and lower annual fail rate (AFR)
Logistic Transparency
Improve operations and customer satisfaction
Sustainability
We firmly believe the promotion of sustainability must be linked to the intrinsic core values of technology to maximize benefits and thereby meet the expectations of all stakeholders.
We are committed to making the world a better place through ethical policies that protect the environment and prioritize the wellbeing of our employees, customers and the greater public.
Want to make a difference?
Working for Getac is rewarding in so many ways. Above all, we are passionate about what we do and proud that our solutions help our customers protect public safety, support first responders and save lives.
Plus, there are the many valuable perks and benefits we enjoy, including a complete employee wellness program and career development opportunities.
